Privacy Policy
Effective date: 16 October 2026
This Privacy Policy explains how SHEAT HUB, Dubai, United Arab Emirates (“Clockroll”, “we”, “us”) collects, uses and protects information when you use the Clockroll application.
1. Information we collect
- Account information: name, email address, and organization details you provide when you register.
- Organization data: employee, student, attendance, leave and payroll records you or your organization enter into Clockroll.
- Usage data: log data such as IP address, browser type and pages visited, for security and reliability purposes.
2. How we use information
- To provide and maintain the Clockroll service for your organization.
- To generate documents (such as payslips and certificates) you request.
- To send account-related and in-app notifications.
- To maintain security, including audit logs of sensitive actions.
3. Data isolation
Clockroll is multi-tenant software: each organization’s data is logically isolated and is not accessible to other organizations using Clockroll.
4. Data retention
We keep your organization’s records for as long as your account is open. If an account is closed, we keep its data for 30 days so it can be downloaded or restored on request, and then delete it permanently. Backups that may still contain deleted data are overwritten in the normal course of operation. You can download all your data at any time from Settings → Download all my data.
5. Your rights
You can ask us to access, correct, export or delete personal data held in Clockroll. Most changes can be made directly in the app by your organization’s administrators, who control the employee records they enter. For other requests, email info@sheathub.com from your account email and we will respond within 30 days, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
6. Contact us
Questions about this policy can be sent to info@sheathub.com.